Privacy Policy

1. Introduction

HYNOGO LLC ("HynoGo", "we", "us", "our") is committed to protecting your personal privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our client portal.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties:

**Information you provide:** • Name, email address, phone number, and WhatsApp number • Residential or business address • Government identification documents (for KYC) • Business information (company name, director details, ownership) • Payment information (processed by PCI-DSS compliant processors) • Communications with our team

**Automatically collected:** • Device information, IP address, browser type • Cookies and tracking data (see Cookies Policy) • Usage data (pages visited, links clicked, time on site)

3. How We Use Your Information

We use your information to:

• Process and fulfil your formation or consultancy orders • Verify your identity and conduct KYC due diligence • Communicate order status, documents, and compliance reminders • Respond to support queries and complaints • Improve our website and services • Send marketing communications (only with consent) • Comply with legal, regulatory, and AML obligations • Prevent fraud and ensure platform security

4. How We Share Your Information

We do not sell your personal data. We share information only with:

• **Formation authorities** — State authorities (for US LLC), Companies House (for UK LTD), IRS (for EIN), HMRC (for UTR/VAT) • **Service providers** — Hosting, payment processing, customer support tools (bound by confidentiality agreements) • **Legal authorities** — Where required by law, court order, or regulatory investigation • **AML authorities** — Where legally required to file Suspicious Activity Reports

All third-party processors are vetted and bound by data processing agreements.

5. Your Privacy Rights

Depending on your location, you may have rights including:

• Access to your personal data • Correction of inaccurate data • Deletion of your data (right to be forgotten) • Restriction of processing • Data portability • Objection to processing • Withdrawal of consent

For EU/UK residents, additional rights apply under the GDPR. See our GDPR Policy for full details.

To exercise rights, contact: privacy@hynogo.com

6. Data Retention

We retain personal data for: • Client formation records: 7 years • KYC/AML documentation: 5 years • Support correspondence: 3 years • Marketing consent: Until withdrawn

Data is securely deleted or anonymised after retention periods expire.

7. Cookies

We use cookies to improve your website experience. For full details, see our Cookies Policy. You may manage cookie preferences through your browser settings or our consent management tool.

8. Data Security

We implement appropriate technical and organisational security measures including SSL encryption, access controls, secure data storage, and regular security reviews to protect your personal data.

9. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, contact us immediately at privacy@hynogo.com.

10. International Transfers

Your data may be processed in the United States and other countries. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses for EU/UK data. See our GDPR Policy for full details.

11. Contact Us

For privacy enquiries, data subject requests, or concerns:

Email: privacy@hynogo.com Post: HYNOGO LLC, 1001 S Main St, Ste 500, Kalispell, MT 59901, USA

We respond to all requests within 30 days.

Last updated: June 2026